… covers the client for the call out fee and first hour labour…
Office Assist is only a phone call away – 24 hours a day, 7 days a week.
The product covers the following:
- Call out fee
- 1st Hour labour of the service provider
- The Customer Relations Consultants managing the quotation and repair process on behalf of the client
The following areas are covered:
- Electricians
- Glaziers
- Locksmiths
- Electronics
- Plumbers
- Appliances (white goods only)
- Motors
The product does not cover the following:
- Replacement of parts. This is quoted separately to the client, who will approve or reject the repair.
- Appliances older than 10 years.
- Replacement of appliances.
- Municipal connections.
- Repairs outside the client’s property.