Household Assist

… covers the client for the call out fee and first hour labour… 

Household Assist is only a phone call away – 24 hours a day, 7 days a week. This gives our clients direct access to the right resources at the right time.

The product covers the following:

  • Call out fee
  • 1st Hour labour of the service provider
  • The Customer Relations Consultants managing the quotation and repair process on behalf of the client

The following areas are covered:

  • Electricians
  • Glaziers
  • Locksmiths
  • Electronics
  • Plumbers
  • Appliances (white goods only)
  • Motors

The product does not cover the following:

  • Replacement of parts. This is quoted separately to the client, who will approve or reject the repair.
  • Appliances older than 10 years.
  • Replacement of appliances.
  • Municipal connections.
  • Repairs outside the client’s property.

Call Centre: 0860 747 247